Jimmy Garza Emergency Water RemovalFire Damage Restoration in El Paso, TX

I cannot say enough good things about this company. After experiencing major water damage in my home, I emailed them late at night fully expecting a response the next day — instead, they called me back that same night. Their quick response immediately gave me peace of mind during a stressful situation. For context, I’m a government employee that does not currently live locally and was not getting paid for almost 2 months during a government shutdown- so stressed is an understatement. Cesar and his team came out went above and beyond moving furniture, protecting my belongings, and making sure every bit of water was extracted from my home. Their professionalism and work ethic were outstanding. I also want to specifically recognize Dave, their insurance liaison, who truly advocated for me with my insurance company. He took the time to thoroughly explain why the damages should be fully covered and never made me feel like I was on my own. Most companies would simply tell you to deal with insurance yourself, but this team genuinely cared. There was also a significant delay with my insurance reimbursement, and Andy, along with Mr. Garza, showed incredible understanding and support throughout the process. Even while I was delayed on payment, they worked with me compassionately and allowed installment payments until the insurance checks came in. It’s rare to find a company that combines professionalism, quality work, and genuine compassion the way they do. I highly recommend them to anyone dealing with water damage.

We had an expansion tank burst in our office at 4:45 on a Friday afternoon. Water flooded the office and brought the ceiling down. I called Jimmy Garza and they were all over it. They responded quick and got the job done. Not only did they extract the water but they cleaned up the mess for us and made sure they left us in good shape. The whole crew was professional and respectful. I would highly recommend Jimmy Garza be your first call if you have a water extraction need!

The staff were so helpful and friendly. From the point of getting an appointment to the time of the job. The workers were professional, explained all the process to make sure I was informed of all they were going to do. The work performed was fast and well done. I will happily recommend them to my friends and family.